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Privacy Policy

Westlake Ace Hardware operates this website, We recognize that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this website. Westlake Ace Hardware is part of the Ace Hardware family of stores, sharing data, our unified online shopping, and Ace Rewards. You may receive digital promotion through Ace Hardware. Please also refer to the Ace Hardware Privacy Policy for additional information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this website and, where applicable, through our Customer Service Department in connection with this website, and do not necessarily reflect our practices with respect to information gathered through other website that we operate or through other off-line means.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at

What Information About Me Is Collected and Stored?
We collect and store information that you enter into this website or that you provide to our Customer Service Department. For example, this information may be used to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this website.

Is Information Collected From Children?
We do not attempt to collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this website only with the involvement of a parent or guardian and should not submit any personal information to us.

With Whom Do You Share Information?
We do not share with any others personal information that you provide to us through this website or through our Customer Service Department, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include marketing and promotional material distribution, website evaluation, data analysis, and where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website. This information generally is shared in an aggregated form.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Westlake Ace Hardware, or any of our respective affiliates, business partners, customers or others.

Can I Indicate Whether or Not I Want To Receive Promotional Communications?
Of course. If you choose to register for information and offers distributed to you via email you will have the opportunity to select your message preferences. In addition, each and every email distribution will have a link at the bottom where you can choose to “opt out” of future email communication at any time.

What Happens When I Link To or From Another Website?

This website may contain links to websites operated by third parties. Please be advised that the practices described in this Privacy Policy do not apply to information gathered through these other website. We encourage you to be aware of when you leave this website to read the privacy policies of each and every website that you visit.

What About Contests and Sweepstakes?
When we run a contest or sweepstakes relating to this website, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.

How Will I Be Informed About Changes Regarding This Privacy Policy?
If we make any material changes to this Privacy Policy, we will post a notice on this website notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.

Westlake Ace Hardware is part of the Ace Hardware family of stores. Please refer to the Ace Hardware Privacy Policy for additional information.

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